Mystery shopping: theory and practice
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Tribe, J (2002) Mystery shopping: theory and practice In: Tourism Marketing: quality and service management perspectives. Thomson Learning, pp. 75-86. ISBN 082645335X
Full text not available from this repository.Item Type: | Book Section | ||||||
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Divisions : | Surrey research (other units) | ||||||
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Date : | 2002 | ||||||
Uncontrolled Keywords : | Business & Economics | ||||||
Depositing User : | Symplectic Elements | ||||||
Date Deposited : | 16 May 2017 14:55 | ||||||
Last Modified : | 23 Jan 2020 13:45 | ||||||
URI: | http://epubs.surrey.ac.uk/id/eprint/815776 |
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