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Issues of Security in Hotels

Jones, PLM and Groenenboom, K (2003) Issues of Security in Hotels International Journal of Contemporary Hospitality Management, 15 (1). pp. 14-19.

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This article reports the findings of in‐depth interviews with security managers from some of London’s top hotels. What emerges is a range of different approaches to executing security policy. Key issues are identified in relation to the balance between providing hospitality and security, the degree of overt security, and the contribution that security staff make to the success of the business. Whilst there is a shift away from a focus on security against criminal threat towards broader concerns with health and safety, these hotels have not yet adopted the loss prevention strategies developed in the USA.

Item Type: Article
Divisions : Surrey research (other units)
Authors :
Groenenboom, K
Date : 2003
DOI : 10.1108/09596110310458945
Copyright Disclaimer : © MCB UP Limited 2003. Published by MCB UP Ltd.
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:53
Last Modified : 24 Jan 2020 13:31

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