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Service Productivity: Towards Understanding the Relationship Between Operational and Customer Productivity

Jones, PLM and Johnson, R (2004) Service Productivity: Towards Understanding the Relationship Between Operational and Customer Productivity International Journal of Productivity and Performance Management, 53 (3). pp. 201-213.

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Item Type: Article
Authors :
NameEmailORCID
Jones, PLMp.jones@surrey.ac.ukUNSPECIFIED
Johnson, RUNSPECIFIEDUNSPECIFIED
Date : 2004
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:53
Last Modified : 17 May 2017 14:28
URI: http://epubs.surrey.ac.uk/id/eprint/815519

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