University of Surrey

Test tubes in the lab Research in the ATI Dance Research

Passenger expectations and airline services: a Hong Kong based study

Gilbert, D and Wong, RKC (2003) Passenger expectations and airline services: a Hong Kong based study TOURISM MANAGEMENT, 24 (5). pp. 519-532.

Full text not available from this repository.
Item Type: Article
Authors :
NameEmailORCID
Gilbert, Dd.gilbert@surrey.ac.ukUNSPECIFIED
Wong, RKCUNSPECIFIEDUNSPECIFIED
Date : 1 October 2003
Identification Number : 10.1016/S0261-5177(03)00002-5
Uncontrolled Keywords : Science & Technology, Social Sciences, Life Sciences & Biomedicine, Environmental Studies, Hospitality, Leisure, Sport & Tourism, Management, Environmental Sciences & Ecology, Social Sciences - Other Topics, Business & Economics, ENVIRONMENTAL STUDIES, HOSPITALITY, LEISURE, SPORT & TOURISM, MANAGEMENT, airline, services, marketing, SERVQUAL, segments, CONSUMER PERCEPTIONS, QUALITY, PERFORMANCE, MODEL
Related URLs :
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:52
Last Modified : 17 May 2017 14:28
URI: http://epubs.surrey.ac.uk/id/eprint/815501

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year


Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800