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Service quality and business performance

Lockwood, A, Zeglat, D and Ekinci, Y (2008) Service quality and business performance In: Handbook of Hospitality Marketing Management. Butterworth Heinemann, Oxford. ISBN 0080450806

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Item Type: Book Section
Divisions : Surrey research (other units)
Authors :
Zeglat, D
Ekinci, Y
Date : 2008
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:50
Last Modified : 23 Jan 2020 13:33

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