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Examining Conscientiousness as a Key Resource in Resisting Email Interruptions: Implications for volatile resources and goal achievement

Russell, E, Woods, Stephen and Banks, Adrian (2017) Examining Conscientiousness as a Key Resource in Resisting Email Interruptions: Implications for volatile resources and goal achievement Journal of Occupational and Organizational Psychology.

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Abstract

Within the context of the conservation of resources (COR) model, when a resource is deployed, it is depleted – albeit temporarily. However, when a ‘key’, stable resource, such as Conscientiousness, is activated (e.g. by using a self-control strategy, such as resisting an email interruption), we predicted that (1) another, more volatile resource (affective well-being) would be impacted, and that (2) this strategy would be deployed as a trade-off, allowing one to satisfy task goals, at the expense of well-being goals. We conducted an experience-sampling field study with 52 email-users dealing with their normal email as it interrupted them over the course of a half-day period. This amounted to a total of 376 email reported across the sample. Results were analysed using random coefficient hierarchical linear modelling (HLM), and included cross-level interactions for Conscientiousness with strategy and well-being. Our first prediction was supported – deploying the stable, key resource of Conscientiousness depletes the volatile, fluctuating resource of affective well-being. However, our second prediction was not fully realized. Although resisting or avoiding an email interruption was perceived to hinder well-being goal achievement by Conscientious people, it had neither a positive nor negative impact on task goal achievement. Implications for theory and practice are discussed.

Item Type: Article
Subjects : Psychology
Divisions : Faculty of Health and Medical Sciences > School of Psychology
Authors :
NameEmailORCID
Russell, EUNSPECIFIEDUNSPECIFIED
Woods, Stephens.a.woods@surrey.ac.ukUNSPECIFIED
Banks, AdrianA.Banks@surrey.ac.ukUNSPECIFIED
Date : 18 May 2017
Identification Number : 10.1111/joop.12177
Copyright Disclaimer : This is the peer reviewed version of the following article: Russell, E., Woods, S. A. and Banks, A. P. (2017), Examining conscientiousness as a key resource in resisting email interruptions: Implications for volatile resources and goal achievement. J Occup Organ Psychol. doi:10.1111/joop.12177, which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/joop.12177/full. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
Uncontrolled Keywords : Interruptions, Conscientiousness, Email, resources, COR, trait-activation, self- control.
Depositing User : Symplectic Elements
Date Deposited : 09 May 2017 17:29
Last Modified : 25 Jul 2017 14:49
URI: http://epubs.surrey.ac.uk/id/eprint/814143

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