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Harnessing demographic differences in organizations: What moderates the effects of workplace diversity?

Guillaume, YRF, Dawson, JF, Otaye-Ebede, L, Woods, SA and West, MA (2015) Harnessing demographic differences in organizations: What moderates the effects of workplace diversity? Journal of Organizational Behavior.

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Abstract

To account for the double-edged nature of demographic workplace diversity (i.e,. relational demography, work group diversity, and organizational diversity) effects on social integration, performance, and well-being-related variables, research has moved away from simple main effect approaches and started examining variables that moderate these effects. While there is no shortage of primary studies of the conditions under which diversity leads to positive or negative outcomes, it remains unclear which contingency factors make it work. Using the Categorization-Elaboration Model as our theoretical lens, we review variables moderating the effects of workplace diversity on social integration, performance, and well-being outcomes, focusing on factors that organizations and managers have control over (i.e., strategy, unit design, human resource, leadership, climate/culture, and individual differences). We point out avenues for future research and conclude with practical implications.

Item Type: Article
Subjects : Management
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
NameEmailORCID
Guillaume, YRFUNSPECIFIEDUNSPECIFIED
Dawson, JFUNSPECIFIEDUNSPECIFIED
Otaye-Ebede, LUNSPECIFIEDUNSPECIFIED
Woods, SAUNSPECIFIEDUNSPECIFIED
West, MAUNSPECIFIEDUNSPECIFIED
Date : 22 July 2015
Identification Number : 10.1002/job.2040
Copyright Disclaimer : © 2015 The Authors. Journal of Organizational Behavior published by John Wiley & Sons, Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Uncontrolled Keywords : Relational demography; Work group diversity; Organizational diversity; TMT diversity; Workplace demography; Diversity management
Depositing User : Symplectic Elements
Date Deposited : 21 Sep 2016 08:12
Last Modified : 21 Sep 2016 08:26
URI: http://epubs.surrey.ac.uk/id/eprint/812259

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