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Decision-Making Authority in British Supermarket Chains

Alexander, A (2015) Decision-Making Authority in British Supermarket Chains Business History.

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Abstract

This paper analyses the authority of store managers for the stocking and merchandising of British supermarkets in the period between the mid-1960s and the mid-1980s. Using oral history and business archive data, the paper assesses the case of two broadly similar retail chains. It identifies variations between the firms in relation to the extent of centralised versus decentralised control at the start of the study period. It then shows how the firms came to operate an essentially similar approach by its conclusion. Explanations for the changes identified are drawn from an assessment of the retail environment, and differences between the firms in terms of corporate culture.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
AuthorsEmailORCID
Alexander, AUNSPECIFIEDUNSPECIFIED
Date : 19 February 2015
Identification Number : 10.1080/00076791.2015.1007864
Contributors :
ContributionNameEmailORCID
EditorStokes, UNSPECIFIEDUNSPECIFIED
Additional Information : This is an Accepted Manuscript of an article published by Taylor & Francis Group in BUSINESS HISTORY on 19/02/2015, available online: http://www.tandfonline.com/10.1080/00076791.2015.1007864
Depositing User : Symplectic Elements
Date Deposited : 03 Mar 2015 09:56
Last Modified : 19 Aug 2016 01:08
URI: http://epubs.surrey.ac.uk/id/eprint/807231

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