University of Surrey

Test tubes in the lab Research in the ATI Dance Research

How the detection of insurance fraud succeeds and fails

Morley, NJ, Ball, LJ and Ormerod, TC (2006) How the detection of insurance fraud succeeds and fails Psychology, Crime and Law, 12 (2). pp. 163-180.

[img]
Preview
Text
Morely Ball & Ormerod PsyCrime&Law 2006 accepted.pdf - ["content_typename_UNSPECIFIED" not defined]
Available under License : See the attached licence file.

Download (190kB) | Preview
[img]
Preview
PDF (licence)
SRI_deposit_agreement.pdf
Available under License : See the attached licence file.

Download (33kB) | Preview

Abstract

Insurance fraud is a serious and growing problem, and there is widespread recognition that traditional approaches to tackling fraud are inadequate. Studies of insurance fraud have typically focused upon identifying characteristics of fraudulent claims and claimants, and this focus is apparent in the current wave of forensic and data-mining technologies for fraud detection. An alternative approach is to understand and then optimize existing practices in the detection of fraud. We report an ethnographic study that explored the nature of motor insurance fraud-detection practices in two leading insurance companies. The results of the study suggest that an occupational focus on the practices of fraud detection can complement and enhance forensic and data-mining approaches to the detection of potentially fraudulent claims.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences
Authors :
AuthorsEmailORCID
Morley, NJUNSPECIFIEDUNSPECIFIED
Ball, LJUNSPECIFIEDUNSPECIFIED
Ormerod, TCUNSPECIFIEDUNSPECIFIED
Date : 1 April 2006
Identification Number : 10.1080/10683160512331316325
Additional Information : This is an Author's Accepted Manuscript of an article published in Psychology, Crime and Law 12(2), 2006. Copyright Taylor & Francis. Available online at: http://www.tandfonline.com/10.1080/10683160512331316325
Depositing User : Symplectic Elements
Date Deposited : 17 Mar 2015 14:24
Last Modified : 17 Mar 2015 14:24
URI: http://epubs.surrey.ac.uk/id/eprint/805040

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year


Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800