An exploratory study: the relationships between individual and organisational service orientation in the hotel industry

Lockwood, AJ, Al-Sabbahy, H and Thozhur, S (2008) An exploratory study: the relationships between individual and organisational service orientation in the hotel industry In: American Marketing Association SERVSIG International Research Conference, 2008-06-05 - 2008-06-07, Liverpool Management School, UK.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
Divisions :	Surrey research (other units)
Authors :	Lockwood, AJ, Al-Sabbahy, H and Thozhur, S
Date :	7 June 2008
Depositing User :	Symplectic Elements
Date Deposited :	28 Mar 2017 13:50
Last Modified :	23 Jan 2020 13:00
URI:	http://epubs.surrey.ac.uk/id/eprint/794390

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