Family breakdown: developing an explanatory theory of reward system change

Lewis, P, Saunders, Mark and Thornhill, A (2004) Family breakdown: developing an explanatory theory of reward system change Personnel Review, 32 (2). pp. 174-186.

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Abstract

Analyses the introduction and first three years of the operation of a new reward system in a financial services organisation. The purpose of the study was to develop an explanatory theory associated with reward system change effectiveness. Following a description of the organisation and its operational context, analyses the new reward system, together with an examination of the specific objectives the organisation's managers hoped it would achieve. Provides an explanation of the methods employed to collect and analyse the data. The main part of the paper comprises an analysis of these data, which provides evidence that the system was not meeting its objectives. Subsequently uses the literature on reward theory and organisational behaviour to help explain the reasons for such apparent ineffectiveness. Concludes by suggesting a tentative theory of reward system change effectiveness.

Item Type:	Article
Divisions :	Faculty of Arts and Social Sciences > Surrey Business School
Authors :	Name Email ORCID Lewis, P Saunders, Mark Mark.Saunders@surrey.ac.uk Thornhill, A
Date :	2004
DOI :	10.1108/00483480410518031
Copyright Disclaimer :	© Emerald Group Publishing Limited
Depositing User :	Symplectic Elements
Date Deposited :	05 Jul 2017 15:20
Last Modified :	06 Jul 2019 05:12
URI:	http://epubs.surrey.ac.uk/id/eprint/788049

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