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The influences of negativity and review quality on the helpfulness of online reviews

Wu, PF, van der Heijden, H and Korfiatis, N (2011) The influences of negativity and review quality on the helpfulness of online reviews In: International Conference on Information Systems, 2011-12-04 - 2011-12-07, Shanghai.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
Divisions : Faculty of Business, Economics and Law > Surrey Business School
Authors :
AuthorsEmail
Wu, PFUNSPECIFIED
van der Heijden, HUNSPECIFIED
Korfiatis, NUNSPECIFIED
Date : 2011
Contributors :
ContributionNameEmail
EditorGaletta, DUNSPECIFIED
EditorLiang, TPUNSPECIFIED
PublisherICIS, UNSPECIFIED
Additional Information : Copyright 2011 the Authors.
Depositing User : Symplectic Elements
Date Deposited : 08 Feb 2012 12:24
Last Modified : 23 Sep 2013 18:48
URI: http://epubs.surrey.ac.uk/id/eprint/7533

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