The influences of negativity and review quality on the helpfulness of online reviews
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Wu, PF, van der Heijden, H and Korfiatis, N (2011) The influences of negativity and review quality on the helpfulness of online reviews In: International Conference on Information Systems, 2011-12-04 - 2011-12-07, Shanghai.
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| PDF - Accepted Version 302Kb |
Official URL: http://icis2011.aisnet.org/
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Additional Information: | Copyright 2011 the Authors. |
| Divisions: | Faculty of Business, Economics and Law > Surrey Business School |
| ID Code: | 7533 |
| Deposited By: | Symplectic Elements |
| Deposited On: | 08 Feb 2012 12:24 |
| Last Modified: | 25 Feb 2013 14:33 |
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