University of Surrey

Test tubes in the lab Research in the ATI Dance Research

The construction of troubled and credible patients: A study of emotion talk in palliative care settings

Li, S and Arber, A (2006) The construction of troubled and credible patients: A study of emotion talk in palliative care settings Qualitative Health Research, 16 (1). pp. 27-46.

Text (licence)

Download (33kB)
Li QRH-2005-452DR1.pdf
Available under License : See the attached licence file.

Download (223kB)


In this article, the authors select two categories of dying patients, "troubled" and "credible," from two larger studies conducted in three palliative care settings. They explore how nurses construct dying patients' moral identities and how they use emotion talk to interpret patients' behavior. The authors carried out a microanalysis of talk-in-action using discourse analysis and conversation analysis. Strategies used for the construction of moral identities include the production of atrocity stories and emotional editing. The authors identify moments when emotions are made relevant in palliative care nurses' daily practices, which serve to smooth social interaction and give a voice to dying patients' words and actions. The dying trajectory, the deteriorating emotional body, and the sound mind are resources used in the characterization of the credible and troubled patient. The authors argue that emotion talk is significant because it reveals how nurses manage conflict and tension in talk-in-interaction. © 2006 Sage Publications.

Item Type: Article
Divisions : Faculty of Health and Medical Sciences > School of Health Sciences
Authors :
Li, S
Arber, A
Date : January 2006
DOI : 10.1177/1049732305284022
Additional Information : Published in Qualitative Health Research, 16 (1) 2006. Copyright 2006 Sage Publications.
Depositing User : Symplectic Elements
Date Deposited : 02 Nov 2012 12:17
Last Modified : 31 Oct 2017 14:51

Actions (login required)

View Item View Item


Downloads per month over past year

Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800