Comparison of Consumer Attitudes Between Cyprus and Latvia: An Evaluation of Effect of Setting on Consumer Preferences in the Water Industry
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Chenoweth, J, Barnett, J, Capelos, T, Fife-Schaw, C and Kelay, T (2010) Comparison of Consumer Attitudes Between Cyprus and Latvia: An Evaluation of Effect of Setting on Consumer Preferences in the Water Industry Water Resources Management, 24 (15). 4339 - 4358. ISSN 09204741
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Official URL: http://dx.doi.org/10.1007/s11269-010-9662-4
Abstract
Models approaching consumer expectations of their water supplier from a risk perspective suggest that consumers primarily and overwhelmingly want safe drinking water supply. In this study consumer preferences in the water sector are investigated in two contrasting case studies: Cyprus, where there have been significant quantity and continuity of supply issues, and Riga, where there have been water quality issues. While water quality is undoubtedly the main priority of water consumers in Riga, in Cyprus consumers indicate that they prioritise a more reliable service even though many are sufficiently dissatisfied with water quality that they do not drink the tap water. The analysis of consumer attitudes in the two case studies suggests that when water supply is unreliable, reliability takes precedence; once it is reliable quality issues come to the fore.
| Item Type: | Article |
|---|---|
| Additional Information: | © Springer Science+Business Media B.V. 2010. The final publication is available at www.springerlink.com |
| Divisions: | Faculty of Arts and Human Sciences > Psychology Faculty of Engineering and Physical Sciences > Centre for Environmental Strategy |
| Related URLs: | |
| ID Code: | 7199 |
| Deposited By: | Christina Daoutis |
| Deposited On: | 30 Sep 2011 12:41 |
| Last Modified: | 20 Mar 2013 14:15 |
Available Versions of this Item
- Comparison of Consumer Attitudes Between Cyprus and Latvia: An Evaluation of Effect of Setting on Consumer Preferences in the Water Industry (deposited 12 Nov 2010 10:51)
- Comparison of Consumer Attitudes Between Cyprus and Latvia: An Evaluation of Effect of Setting on Consumer Preferences in the Water Industry (deposited 30 Sep 2011 12:41) [Currently Displayed]
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