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The Development of Indicators for Sustainable Tourism: Results of a Delphi Survey of Tourism Researchers

Miller, G (2001) The Development of Indicators for Sustainable Tourism: Results of a Delphi Survey of Tourism Researchers Tourism Management, 22 (4). 351 - 362.

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Abstract

This paper presents the results of a two round Delphi survey conducted into expert opinion on the development of indicators to measure the movement of the tourism product at a company/resort level towards a position of greater or lesser sustainability. This research forms part of a wider project to develop indicators that consumers can use in the selection of their holidays and promote a more sustainable form of tourism. The results of this expert survey show considerable disagreement over “sustainability” and where the borders of the concept exist. In addition, the research identified contrasting views over the use of qualitative versus quantitative indicators and the role that consumer pressure can play. The use of the Delphi technique to address complex and uncertain issues is also explored.

Item Type: Article
Additional Information: NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management, 22(4), August 2001, DOI 10.1016/S0261-5177(00)00067-4
Divisions: Faculty of Business, Economics and Law > Hospitality and Tourism Management
Depositing User: Symplectic Elements
Date Deposited: 25 Jul 2012 13:45
Last Modified: 23 Sep 2013 19:30
URI: http://epubs.surrey.ac.uk/id/eprint/634820

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