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The Impact of Frontline Employee Empowerment on Service Quality In Jordanian Restaurant Industry

Odeh, K A (2008) The Impact of Frontline Employee Empowerment on Service Quality In Jordanian Restaurant Industry Doctoral thesis, University of Surrey.

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Item Type: Thesis (Doctoral)
Divisions : Theses
Authors :
AuthorsEmail
Odeh, K AUNSPECIFIED
Date : 2008
Contributors :
ContributionNameEmail
Thesis supervisorUNSPECIFIEDUNSPECIFIED
Additional Information : Thesis submitted for the degree of Doctor of Philosophy, University of Surrey. Copyright remains with the author.
Depositing User : Mr Adam Field
Date Deposited : 27 May 2010 14:12
Last Modified : 27 Mar 2015 09:02
URI: http://epubs.surrey.ac.uk/id/eprint/630

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