The Impact of Frontline Employee Empowerment on Service Quality In Jordanian Restaurant Industry
Odeh, K A (2008) The Impact of Frontline Employee Empowerment on Service Quality In Jordanian Restaurant Industry Doctoral thesis, University of Surrey.
fulltext.pdf - Thesis (version of record)
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|Item Type:||Thesis (Doctoral)|
|Additional Information:||Thesis submitted for the degree of Doctor of Philosophy, University of Surrey. Copyright remains with the author.|
|Depositing User:||Mr Adam Field|
|Date Deposited:||27 May 2010 14:12|
|Last Modified:||27 Mar 2015 09:02|
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