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An Exploration of the Effects of Total Quality Management Implementation on Organisational Creativity in the Hotel Industry

Lockwood, AJ and Al-Ababneh, M (2010) An Exploration of the Effects of Total Quality Management Implementation on Organisational Creativity in the Hotel Industry In: CHME 19th Annual Research Conference, 2010-05-05 - 2010-05-07, Horsley Towers, Horsley, Surrey. (Unpublished)

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CHME_Conference_Paper_2010_v2.pdf - Accepted Version
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Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: TQM, creativity
Related URLs:
Divisions: Faculty of Business, Economics and Law > Hospitality and Tourism Management
Depositing User: Symplectic Elements
Date Deposited: 25 May 2011 09:35
Last Modified: 08 Nov 2013 12:07
URI: http://epubs.surrey.ac.uk/id/eprint/2863

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