University of Surrey

Test tubes in the lab Research in the ATI Dance Research

Improving Service Quality in the New Public Sector

Williams, CS and Saunders, M (2008) Improving Service Quality in the New Public Sector In: The Routledge Nonprofit Marketing Companion. Routledge, London, 389 - 402. ISBN 0415417279

Routledge_chapter_Final_draft_submitted_18_Dec_2006[1].pdf - Accepted Version

Download (118kB)


No abstract available

Item Type: Book Section
Divisions: Faculty of Business, Economics and Law > Surrey Business School
Depositing User: Dr Maria Rodriguez-Marquez
Date Deposited: 15 Dec 2010 15:09
Last Modified: 23 Sep 2013 18:40

Actions (login required)

View Item View Item


Downloads per month over past year

Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800