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Improving Service Quality in the New Public Sector

Williams, CS and Saunders, M (2008) Improving Service Quality in the New Public Sector In: The Routledge Nonprofit Marketing Companion. Routledge, London, 389 - 402. ISBN 0415417279

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Abstract

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Item Type: Book Section
Divisions : Faculty of Business, Economics and Law > Surrey Business School
Authors :
AuthorsEmail
Williams, CSUNSPECIFIED
Saunders, MUNSPECIFIED
Date : 2008
Depositing User : Dr Maria Rodriguez-Marquez
Date Deposited : 15 Dec 2010 15:09
Last Modified : 23 Sep 2013 18:40
URI: http://epubs.surrey.ac.uk/id/eprint/2687

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