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New directions in measurement for software quality control

Krause, Paul J., Freimut, Bernd and Suryn, Witold (2002) New directions in measurement for software quality control

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Abstract

Assessing and controlling software quality is still an immature discipline. One of the reasons for this is that many of the concepts and terms that are used in discussing and describing quality are overloaded with a history from manufacturing quality. We argue in this paper that a quite distinct approach is needed to software quality control as compared with manufacturing quality control. In particular, the emphasis in software quality control is in design to fulfill business needs, rather than replication to agreed standards. We will describe how quality goals can be derived from business needs. Following that, we will introduce an approach to quality control that uses rich causal models, which can take into account human as well as technological influences. A significant concern of developing such models is the limited sample sizes that are available for eliciting model parameters. In the final section of the paper we will show how expert judgment can be reliably used to elicit parameters in the absence of statistical data. In total this provides an agenda for developing a framework for quality control in software engineering that is freed from the shackles of an inappropriate legacy.

Item Type: Conference or Workshop Item (UNSPECIFIED)
Additional Information: In Proceedings of the 10th International Workshop on Software Technology and Engineering Practice, 2002. STEP 2002. , pp. 129-143.© 2002 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.
Divisions: Faculty of Engineering and Physical Sciences > Computing Science
Depositing User: Mr Adam Field
Date Deposited: 27 May 2010 14:46
Last Modified: 23 Sep 2013 18:36
URI: http://epubs.surrey.ac.uk/id/eprint/1974

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