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The feasibility of using pattern recognition software to measure the influence of computer use on the consultation.

de Lusignan, S, Wilson, E, Dyble, A, Grant, T, Theadom, A and Chan, T (2003) The feasibility of using pattern recognition software to measure the influence of computer use on the consultation. BMC Med Inform Decis Mak, 3 (12).

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Abstract

A key feature of a good general practice consultation is that it is patient-centred. A number of verbal and non-verbal behaviours have been identified as important to establish a good relationship with the patient. However, the use of the computer detracts the doctor's attention away from the patient, compromising these essential elements of the consultation. Current methods to assess the consultation and the influence of the computer on them are time consuming and subjective. If it were possible to measure these quantitatively, it could provide the basis for the first truly objective way of studying the influence of the computer on the consultation. The aim was to assess whether pattern recognition software could be used to measure the influence and pattern of computer use in the consultation. If this proved possible it would provide, for the first time, an objective quantitative measure of computer use and a measure of the attention and responsiveness of the general practitioner towards the patient.

Item Type: Article
Uncontrolled Keywords: Computers, Family Practice, Feasibility Studies, Helping Behavior, Humans, Office Visits, Patient Satisfaction, Patient-Centered Care, Pattern Recognition, Automated, Physician-Patient Relations, Referral and Consultation, Software, Video Recording
Divisions: Faculty of Business, Economics and Law > Health Care Management and Policy
Depositing User: Symplectic Elements
Date Deposited: 23 Feb 2012 10:39
Last Modified: 23 Sep 2013 19:09
URI: http://epubs.surrey.ac.uk/id/eprint/189427

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