Improving service quality in NHS Trust hospitals: lessons from the hotel sector
Tools
Desombre, TR and Eccles, G (1998) Improving service quality in NHS Trust hospitals: lessons from the hotel sector International Journal of Health Care Quality Assurance, 11 (1). pp. 21-26.
![]() |
Text
ImprovingServiceQualityinNHSHospitals.pdf Restricted to Repository staff only Available under License : See the attached licence file. Download (59kB) |
![]() |
Text (licence)
SRI_deposit_agreement.pdf Restricted to Repository staff only Download (33kB) |
Item Type: | Article | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Authors : |
|
|||||||||
Date : | 1998 | |||||||||
Depositing User : | Symplectic Elements | |||||||||
Date Deposited : | 28 Mar 2017 15:03 | |||||||||
Last Modified : | 31 Oct 2017 14:22 | |||||||||
URI: | http://epubs.surrey.ac.uk/id/eprint/182692 |
Actions (login required)
![]() |
View Item |
Downloads
Downloads per month over past year