University of Surrey

Test tubes in the lab Research in the ATI Dance Research

Commodification or Transformation? Measuring performance in the public sector

Adcroft, AP and Willis, R (2005) Commodification or Transformation? Measuring performance in the public sector International Journal of Knowledge, Culture and Change Management, 4. 243 - 252.

[img]
Preview
PDF (licence)
SRI_deposit_agreement.pdf

Download (33kB)
[img]
Preview
PDF
Commodification or transformation.pdf
Available under License : See the attached licence file.

Download (232kB)

Abstract

Currently managerial reforms in the UK public sector focus on performance measurement aimed at increasing accountability, value for money and the use of scarce resources. Through examination of this process in the National Health Service and higher education, this paper argues that this represents the imposition of private sector management practices and, therefore, represents further commodification of public sector services. The most likely outcome of these changes is not transformation of performance but deprofessionalisation of public sector workers.

Item Type: Article
Additional Information: Permission to post 'Commodification or Transformation? Measuring performance in the public sector' in Surrey Research Insight has been granted by Common Ground. Contact Common Ground to seek permission to reproduce this article.
Divisions: Faculty of Business, Economics and Law > Surrey Business School
Depositing User: Symplectic Elements
Date Deposited: 16 Apr 2012 13:18
Last Modified: 23 Sep 2013 19:03
URI: http://epubs.surrey.ac.uk/id/eprint/146728

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year


Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800