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ICTs & Internet Adoption in China’s Tourism Industry

Xiaoqiu Ma, Jennifer, Buhalis, Dimitrios and Song, Haiyan (2003) ICTs & Internet Adoption in China’s Tourism Industry International Journal of Information Management, 23 (6). pp. 451-467.


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The fast development of information communication technologies (ICTs) and the expansion of the Internet have changed industry structures around the world. New technologies have been adopted in the tourism industry in Europe and America for more than 30 years, and the trend is likely to continue into the future. China, as a fast-growing developing country in Asia, is gaining importance in the international tourism market for its historical and cultural attractiveness as a destination. It is also becoming a booming tourism source country as its population starts travelling overseas. This study examines how the ICT and Internet gradually change the tourism industry structure in China; how important such changes are, and to where such changes will lead China’s tourism industry. This exploratory research is conducted based on information collected from several tourism organisations, suchas airlines, hotels, tour operators, visitor attractions and the tourism authorities within China.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
Xiaoqiu Ma, Jennifer
Buhalis, Dimitrios
Song, Haiyan
Date : 1 December 2003
DOI : 10.1016/j.ijinfomgt.2003.09.002
Uncontrolled Keywords : ICT, Internet, tourism, China
Additional Information : This is a pre-press, author-prepared, peer-reviewed version of an article published in International Journal of nformation Management, 23, 451-467. Click here to access the publisher's version. © 2003 Elsevier Ltd.
Depositing User : Mr Adam Field
Date Deposited : 27 May 2010 14:37
Last Modified : 31 Oct 2017 14:00

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